Jacob immigrated from China in 2005 after completing his masters in Engineering. Due to language barriers, employment was difficult. One day while driving, he stumbled upon workers hauling leftover slabs / quartz waste into a waste bin. With three children to feed at home, he walked up to ask if they were hiring and that was how Jacob stumbled into the countertop industry.
Despite language difficulties, Jacob always saw that each project ended in a manner that was satisfactory to the client. Quality and execution was always placed before profits, and that allowed Emmanuel Supply to grow from cutting hundreds of slabs per year into thousands of slabs per year. Without a single penny spent on advertising, word-of-mouth recommendations in the builders community allowed the business to grow exponentially in 12 years.
After 12 years in the business Jacob's son, Andrew, quit his job as a sales trader on BMO Capital Market's Institutional FX & Fixed Income desks to take over Emmanuel Supply. Andrew covered Canadian Institutional hedge funds and asset managers for 3 years executing over $60 billion notional per year and had always been involved in the family business. He saw the lack of standardized pricing, transparency, and brand recognition in the countertop industry, and he smelled opportunity.
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